CA Northumberland

 

Job Title: Volunteer Co-ordinator – Universal Support Service

Salary: £22,000pa (pro rata)

Hours: As part of our commitment to being a flexible employer, applications are welcomed from candidates who are able to offer 21-28 hours a week

Contract length: Until 31st March 2020

Responsible to: Volunteer Development Manager

Closing date: Friday 25th January at 9.00

Interviews: Friday 1st February

 

Role Purpose:     

  • To recruit and develop a highly committed, engaged and diverse volunteer workforce, which is equipped to deliver a high standard of service across our Universal Support contract in particular, but for all volunteer roles in the West of the county.
  • To ensure the ongoing learning and development needs of volunteers are being met by the organisation through a range of methods.
  • To support and contribute to the delivery and development of services across the whole organisation.

The post holder will be responsible for delivering the volunteer training programme and for the ongoing learning and development of volunteers on the Universal Credit Support contract, working closely with the Team Leader, other Service Managers, and Volunteer Development Manager to ensure adequate support and supervision.

The post holder will have a base in our Ashington office but will be required to travel extensively across Northumberland with a particular focus on the West of the county.

 

Main Duties and Responsibilities:

  1. 1.Volunteer recruitment and selection
  • Develop and implement a volunteer recruitment strategy which establishes a strong and diverse volunteer base, and meets the needs of the contract.
  • Develop a range of volunteer roles to encourage new volunteers and to meet the changing needs of the contract.
  • Plan and organise recruitment campaigns which are accessible and effective and promote volunteering for Citizens Advice in a positive and imaginative way.
  • Work with service managers to recruit and select new volunteers in line with the organisation’s volunteer recruitment policies.
  1. 2.Volunteer training and support
  • Ensure that volunteers receive a good quality induction into the learning programme for their role.
  • Work with the service managers to integrate new volunteers into the delivery of information and advice services following their initial training.
  • Oversee the progress of volunteers through the Citizens Advice Adviser Learning Programme and through non-advice role learning routes.
    • Work closely with service managers to ensure that new volunteers are trained to the appropriate level for their role, are provided with adequate support and supervision and receive regular progress reviews.
    • Ensure competence for specific roles is fully assessed and progress recorded in line with Citizens Advice requirements and the organisation’s policies and procedures.
    • Deliver training and support to individuals and groups through a range of methods, making best use of modern technology.  
      • Deliver a volunteer retention strategy which ensures that volunteers have a rewarding experience whilst effectively contributing to the delivery of services.
  1. 3.Learning and development
  • Work with new and current volunteers to adapt their skills, knowledge and experience to new ways of working.
  • Assess the competence of staff and volunteers moving into new roles and identify learning and assessment activities which enable individuals to develop and demonstrate competence.
  • Ensure that the learning and development needs of volunteers are regularly evaluated and used to develop individual learning plans.
  • Ensure identified training needs are met through a carefully planned training programme using a range of methods and both internal and external providers as appropriate.  
  • Keep up to date with changes to legislation, policies and procedures and ensure the impact of any changes is considered when identifying future training needs.
  • Identify own learning and development needs and ensure these are being addressed.

 

Research and campaigns

  • Keep up to date with research and campaigns issues and assist in the identification of priorities for future campaigns.
  • Ensure that research and campaigns activity is incorporated into learning and development activities.
  • Ensure that developing an understanding of the organisation’s research and campaigns role forms a key part of learning and development activity.

 

Planning and service development

  • Support development of suitable policies and procedures for volunteer management and ensure that volunteers are clear about how they operate.
  • Work with managers to design and implement new volunteer delivered services which help deliver the organisation’s business and development strategy.
  • Develop and implement effective systems for collecting training feedback from staff and volunteers.
  • Develop and implement effective systems for recording volunteer profiles and for collecting feedback from volunteers about their views and experiences.
  • Undertake exit interviews with volunteers, and ensure feedback from volunteers is incorporated into service planning and development.
  • Regularly attend team meetings across the county to ensure local teams are kept informed about learning and development activity and staff and volunteers can discuss their needs.  
    • Assist in the smooth running of the organisation by providing back-up and emergency cover for other parts of the service as required.  

 

Other duties

  • Uphold the aims, policies and membership requirements of the Citizens Advice service and demonstrate a strong commitment to equality and diversity principles.
  • Help create a positive working environment in which equality and diversity are well-managed, dignity at work is upheld and staff and volunteers do their best.
  • Work cooperatively with colleagues and encourage good teamwork and clear lines of communication within the local and organisation wide team.
  • Develop and maintain links with appropriate individuals and agencies and promote the work of the organisation in a positive and constructive way.
  • Prepare for and attend relevant supervision sessions / staff meetings / trustee board meetings as required.
  • Comply with all monitoring and reporting requirements and provide progress reports for managers, the trustee board, Citizens Advice and funders as required.
  • Adhere to the organisation’s information assurance policies and procedures and report any breaches or incidents of non-compliance.
  • Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
  • Undertake any other duties that are consistent with the level of the post and ensure the effective delivery and development of the organisation’s services.

 

Person Specification – Volunteer Coordinator

Essential Requirements

  1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.
  2. An understanding of the problems and issues facing society and their implications for clients and advice service provision.
  3. The ability to work within a team and maintain communications where members of that team are working on different days and in different venues.
  4. An understanding of volunteers and their needs and the ability to inspire and motivate others.
  5. Experience of successfully recruiting volunteers through a variety of methods.
  6. Proven ability to develop individuals or groups by providing support, guidance, tutoring and / or training.
  7. The ability to monitor service delivery against agreed targets and standards.
  8. The ability to manage internal change in a positive and constructive way.
  9. Experience of monitoring, maintaining and developing systems and procedures.
  10. Effective organisational and time management skills and the ability to work under own initiative with minimal supervision.
  11. Good numeracy skills and the ability to monitor, analyse and understand statistics and check the accuracy of calculations.
  12. The ability to analyse and interpret complex information and to communicate effectively in writing.
  13. The ability to develop recruitment and training materials and to present articulately in person.
  14. Good oral communication skills and the ability to communicate well with a wide cross section of people including members of the public, statutory and non-statutory agencies.
  15. The ability to work flexibly with a variety of agencies and to earn and maintain the trust of volunteers and the people with whom the organisation works.
  16. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
  17. A commitment to continuing professional development including a willingness to develop knowledge and skills.
  18. Good ICT skills and the ability to ensure the best use of IT systems and packages in the delivery of training and the recruitment and support of volunteers.
  19. Regular use of a car for work purposes.

Desirable

  1. The Citizens Advice ‘Certificate in Generalist Advice’ or equivalent.

 

Further Details – Volunteer Co-ordinator

  1. Closing date for applications is: Friday 25th January at 9.00.
  2. Interviews will be held on: Friday 1st February.
  3. If you would like an informal discussion about the role please contact Jane Brown, in the first instance to arrange this, using the contact details below.
  4. 4.Completed applications (CV’s will not be accepted) should be returned to: Jane Brown, Citizens Advice Northumberland (Ashington Office), 89-91 Station Road, Ashington, NE63 8RS. Call: 07384 510724. Alternatively completed applications can be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please ensure that you receive a read receipt.

CA Northumberland

 

Salary: £20,459 to £23,166 depending on experience

Hours: 30 hours per week - Maternity Cover to December 2019

Responsible to: Project Lead – Debt and Money Management Advice

Closing date : Friday 25th January at 9.00

Interviews: Friday 1st February

 

Role Purpose:   

  • To provide a high quality advice and casework service to the organisation’s clients in debt and money management advice.
  • To provide mentoring and support to other workers which helps to develop their skills and expertise in debt and money management advice.

 The post holder will be part of a team of 8 fte caseworkers responsible for delivering a high quality debt and money management advice service to clients across the county through telephone/digital channels and community based outreach work.

The role will be based in Morpeth but travel across the county will be required to deliver outreach services on a rota basis.

We will accept applications from candidates who are as yet untrained in debt casework but who can show a basic understanding of and interest in debt advice and who have the skills and ability to train quickly.

 

Main Duties and Responsibilities:

  1. 1.Advice and casework
  • Provide a casework service covering the full range of debt and money management advice including debt relief orders, bankruptcy and debt management plans.
  • Deliver the service by a range of methods as required including telephone/digital channels, drop-in sessions, appointments, outreach work and home visits.  
  • Act for clients where necessary, including drafting letters, budgets, and financial statements and negotiating with third parties.  
  • Ensure income maximisation through the take up of appropriate welfare benefits.
  • Prepare and present cases to statutory bodies, tribunals and courts as required.
  • Assist clients with other related problems where they are an integral part of the case and refer to other advisers or specialist agencies as appropriate.
  • Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard and the Money Advice Service Debt Framework.
  • Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring, report preparation and quality checking.
  • Ensure that all work conforms to the organisation's systems, policies and procedures.  
  • Comply with the systems for monitoring and reporting on client satisfaction and the outcomes of advice.
  • Work in partnership with colleagues to ensure that the service meets key performance indicators and targets.  
  • Assist in the smooth running of the organisation by providing back-up and emergency cover for other parts of the service as required.
  1. 2.Research and campaigns
  •  Keep up to date with current research and campaigns issues.
  • Participate in research and campaigns activity by providing information about clients' circumstances and taking action on behalf of clients.
  1. 3.Learning and development
  • Provide mentoring and support to staff and volunteers delivering debt and money management advice to increase knowledge and develop capacity.
  • Carry out independent file reviews in line with agreed peer review procedures and systems to develop own expertise and that of the team.
  • Read relevant publications to maintain knowledge and expertise.
  • Keep up to date with legislation, case law, policies and procedures and undertake training appropriate to the role.
  1. 4.Other duties
  • Uphold the aims, policies and membership requirements of the Citizens Advice service and demonstrate a strong commitment to equality and diversity principles.
  • Work cooperatively with colleagues to encourage good teamwork across the organisation.
  • Develop and maintain links with statutory and non-statutory agencies and promote the work of the organisation in a positive and constructive way.
  • Prepare for and attend relevant supervision sessions / staff meetings / trustee board meetings as required.
  • Comply with all monitoring and reporting requirements and provide progress reports for managers, the trustee board, Citizens Advice and funders as required.
  • Adhere to the organisation’s information assurance policies and procedures and report any breaches or incidents of non-compliance.
  • Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
  • Undertake any other duties that are consistent with the level of the post and ensure the effective delivery and development of the organisation’s services.

 

Person Specification – MAS Debt Caseworker

 Essential Requirements

  1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.

  2. An understanding of the problems and issues associated with unmanageable debt and their implications for clients and advice service provision.

  3. Recent experience of providing advice to the Advice Quality Standard and the willingness and ability to complete full debt advice training.

  4. A good understanding of the skills and techniques used in interviewing clients through a range of channels including telephone, digital and face-to-face.  

  5. The ability to understand the needs of others and to empower clients to take action for themselves.

  6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.

  7. An organised approach to work and the ability and willingness to follow set procedures concerning casework and file management.

  8. Good numeracy skills and the ability to check calculations, prepare budgets and financial statements and understand statistics.

  9. The ability to analyse and interpret complex information and to communicate effectively in writing with particular emphasis on negotiation and representation.

  10. Good oral communication skills and the ability to communicate well with a wide cross section of people including members of the public and external agencies.

  11. The ability to work flexibly with a variety of individuals and organisations and to earn and maintain the trust of those people with whom the organisation works.

  12. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

  13. The ability to work as part of a team and to respond positively to change.

  14. A commitment to continuing professional development including a willingness to develop knowledge and skills.

  15. Good ICT skills and the ability to ensure the best use of IT systems and packages in the provision of advice services.

  16. The regular use of a car for work purposes including outreach and home visiting.

Desirable Requirements

  1. The Citizens Advice ‘Certificate in Generalist Advice’ or equivalent experience.

  2. Experience in providing full debt casework.

 

Further Details – MAS Debt Caseworker

  1. Closing date for applications is: Friday 25th January at 9.00.

  2. Interviews will be held on: Friday 1st February.

  3. If you would like an informal discussion about the role please contact Jane Brown, in the first instance to arrange this, using the contact details below.

  4. Completed applications (CV’s will not be accepted) should be returned to: Jane Brown,Citizens Advice Northumberland (Ashington Office), 89-91 Station Road, Ashington, NE63 8RS.  Call:07384 510724. Alternatively completed applications can be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.Please ensure that you receive a read receipt.

CA Northumberland

 

Salary: £20,459 to £23,166 depending on experience

Hours: 25 hours per week

Responsible to: Project Lead – Debt and Money Management Advice

Closing date : Friday 25th January at 9.00

Interviews: Friday 1st February

 

 Role Purpose:   

  • To provide a high quality advice and casework service to the organisation’s clients in debt and money management advice.
  • To provide mentoring and support to other workers which helps to develop their skills and expertise in debt and money management advice.

 The post holder will be part of a team of 8 fte caseworkers responsible for delivering a high quality debt and money management advice service to clients across the county through telephone/digital channels and community based outreach work.

The role will be based in Morpeth but travel across the county will be required to deliver outreach services on a rota basis.

We will accept applications from candidates who are as yet untrained in debt casework but who can show a basic understanding of and interest in debt advice and who have the skills and ability to train quickly.

 

Main Duties and Responsibilities:

  1. 1.Advice and casework
  • Provide a casework service covering the full range of debt and money management advice including debt relief orders, bankruptcy and debt management plans.
  • Deliver the service by a range of methods as required including telephone/digital channels, drop-in sessions, appointments, outreach work and home visits.  
  • Act for clients where necessary, including drafting letters, budgets, and financial statements and negotiating with third parties.  
  • Ensure income maximisation through the take up of appropriate welfare benefits.
  • Prepare and present cases to statutory bodies, tribunals and courts as required.
  • Assist clients with other related problems where they are an integral part of the case and refer to other advisers or specialist agencies as appropriate.
  • Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard and the Money Advice Service Debt Framework.
  • Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring, report preparation and quality checking.
  • Ensure that all work conforms to the organisation's systems, policies and procedures.  
  • Comply with the systems for monitoring and reporting on client satisfaction and the outcomes of advice.
  • Work in partnership with colleagues to ensure that the service meets key performance indicators and targets.  
  • Assist in the smooth running of the organisation by providing back-up and emergency cover for other parts of the service as required.
  1. 2.Research and campaigns
  •  Keep up to date with current research and campaigns issues.
  • Participate in research and campaigns activity by providing information about clients' circumstances and taking action on behalf of clients.
  1. 3.Learning and development
  • Provide mentoring and support to staff and volunteers delivering debt and money management advice to increase knowledge and develop capacity.
  • Carry out independent file reviews in line with agreed peer review procedures and systems to develop own expertise and that of the team.
  • Read relevant publications to maintain knowledge and expertise.
  • Keep up to date with legislation, case law, policies and procedures and undertake training appropriate to the role.
  1. 4.Other duties
  • Uphold the aims, policies and membership requirements of the Citizens Advice service and demonstrate a strong commitment to equality and diversity principles.
  • Work cooperatively with colleagues to encourage good teamwork across the organisation.
  • Develop and maintain links with statutory and non-statutory agencies and promote the work of the organisation in a positive and constructive way.
  • Prepare for and attend relevant supervision sessions / staff meetings / trustee board meetings as required.
  • Comply with all monitoring and reporting requirements and provide progress reports for managers, the trustee board, Citizens Advice and funders as required.
  • Adhere to the organisation’s information assurance policies and procedures and report any breaches or incidents of non-compliance.
  • Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
  • Undertake any other duties that are consistent with the level of the post and ensure the effective delivery and development of the organisation’s services.

 

Person Specification – MAS Debt Caseworker

 Essential Requirements

  1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.

  2. An understanding of the problems and issues associated with unmanageable debt and their implications for clients and advice service provision.

  3. Recent experience of providing advice to the Advice Quality Standard and the willingness and ability to complete full debt advice training.

  4. A good understanding of the skills and techniques used in interviewing clients through a range of channels including telephone, digital and face-to-face.  

  5. The ability to understand the needs of others and to empower clients to take action for themselves.

  6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.

  7. An organised approach to work and the ability and willingness to follow set procedures concerning casework and file management.

  8. Good numeracy skills and the ability to check calculations, prepare budgets and financial statements and understand statistics.

  9. The ability to analyse and interpret complex information and to communicate effectively in writing with particular emphasis on negotiation and representation.

  10. Good oral communication skills and the ability to communicate well with a wide cross section of people including members of the public and external agencies.

  11. The ability to work flexibly with a variety of individuals and organisations and to earn and maintain the trust of those people with whom the organisation works.

  12. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

  13. The ability to work as part of a team and to respond positively to change.

  14. A commitment to continuing professional development including a willingness to develop knowledge and skills.

  15. Good ICT skills and the ability to ensure the best use of IT systems and packages in the provision of advice services.

  16. The regular use of a car for work purposes including outreach and home visiting.

Desirable Requirements

  1. The Citizens Advice ‘Certificate in Generalist Advice’ or equivalent experience.

  2. Experience in providing full debt casework.

 

Further Details – MAS Debt Caseworker

  1. Closing date for applications is: Friday 25th January at 9.00.

  2. Interviews will be held on: Friday 1st February.

  3. If you would like an informal discussion about the role please contact Jane Brown, in the first instance to arrange this, using the contact details below.

  4. Completed applications (CV’s will not be accepted) should be returned to: Jane Brown,Citizens Advice Northumberland (Ashington Office), 89-91 Station Road, Ashington, NE63 8RS.  Call:07384 510724. Alternatively completed applications can be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.Please ensure that you receive a read receipt.

NCVA Logo

 

 

6 hours per week

£7.83 hour

Closing date: 31st January 2019

 

Northumberland CVA (a registered charity) is looking to appoint a part-time cleaner to clean a large office twice a week (3 hours each day). Working to a high standard, the applicant should have experience of cleaning in a busy office environment and be flexible in their approach to work.

 

Main Responsibilities

Cleaning, stocking and supplying designated offices and training room areas, including kitchens and toilets. (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents etc).

Cleaning internal windows (use of step ladder will be required)

Sweeping external areas.

Cleaning external doors and paintwork.

Co-operate with the rest of the staff within the building including tenants.

Follow Health & Safety Procedures including recording of safety data for cleaning materials, and documenting routine inspections for Health & Safety purposes and reporting accordingly.

 

Requirements

Proven working experience as a cleaner, particularly in an office environment

Ability to work with a range of staff and individuals.

Ability to retain any Confidential information they may be party to.

Knowledge of cleaning chemicals and supplies

Familiarity with Material Safety Data Sheets

Integrity and flexibility

 

The goal is to keep our building in a clean and tidy condition.  Applicants should send an up-to-date CV to; This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

The North of Tyne Combined Authority has now been formally established and has published its vision which is available https://www.northoftynedevolution.com/economic-vision/

The Authority now regards the mobilisation of the devolution of the Adult Education Budget as one of its first priorities. To this end, two stakeholder events have been arranged as follows:

  • Wednesday 12 December 2018 - the national AEB devolution process
  • Wednesday 23 January 2018 - the North of Tyne approach to and timeline for AEB devolution

Both sessions will be held in the Council Chamber of Newcastle Civic Centre between 9.30am and 12.30pm (arrival and refreshments from 9am).  They will be facilitated by the Learning and Work Institute and representatives from both the Department for Education and the Education and Skills Funding Agency will be in attendance.

The sessions are open events so please share these details with colleagues and other organisations.  They will be of particular interest to adult education providers who deliver learning to North of Tyne residents.  Other events are being planned to take place in the New Year that will explore the wider Inclusive Economy agenda.  Further details will be circulated shortly.

Places for both events should be booked with Julie Slesser at This email address is being protected from spambots. You need JavaScript enabled to view it. and will be reserved on a first come first served basis.

CA Northumberland

 

Salary: £21,459 - £22,535 depending on experience pro rata

Hours: 30 hours per week

Responsible to: Telephone and Digital Services Manager

Closing date: 9am on Friday, 30th November 18

Interview date: Thursday, 6th December 2018

 

The purpose of this role is:

  • To support and supervise the delivery of high quality information and advice services through telephone and digital channels
  • To provide information and advice to clients from across the county using telephone and digital channels.

The post holder will be responsible for assisting the Telephone and Digital Services Manager and Supervisor to supervise delivery of telephone and digital services across the county as well as delivering high quality information and advice services through telephone and digital channels.

The role will be based in Morpeth.

 

How to Apply

You must complete an application form. CV’s will not be considered.

To request an application pack please contact Jane Brown at This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone on 07384510724 alternatively, please write, enclosing an A4 stamped addressed envelope to:

Jane Brown

Citizens Advice Northumberland (Ashington Office)

89-91 Station Rd

Ashington

NE63 8RS

Maltings

 

 

Salary: £29k-£32k.

Deadline: 4pm on Monday 3 December 2018

Interviews: in Berwick upon Tweed on Wednesday 12 December 2018

Preferred start date: as soon as possible after 14 January 2019

 

Thank you for your interest in the role of Finance & Operations Manager at The Maltings. 

The Maltings is the primary professional arts organisation for North Northumberland, with a current annual turnover of c. £850,000.  We provide a year round cinema, workshops and performing arts programme in our purpose built venue in the centre of Berwick upon Tweed, and deliver Berwick Visual Arts’ programme in two gallery spaces elsewhere in the town (www.maltingsberwick.co.uk, www.berwickvisualarts.co.uk).

The Maltings (Berwick) Trust Ltd. is a registered charity funded by Northumberland County Council and by Arts Council England as a National Portfolio Organisation, and mindful of the ongoing need to maximise earned income and build reserves. The Finance & Operations Manager will play a vital practical part in keeping our finances and operations in good order, while we strive to develop artistically and maximise our impact on all the communities we serve, regionally and nationally.  

  

Application Process

If you would like to apply, please read the Job Description & Person Specification and complete the application form and return it with an up-to-date CV and a covering letter that explains why you are applying for the position and how your experience and expertise fits the role.

We strongly encourage you to complete and return the diversity monitoring information which makes up the last page of this document.  All information given to us on this form will be separated from the application on receipt, and be held anonymously for monitoring purposes only.

Please submit your application documents to Finance & Operations Manager recruitment, The Maltings, Eastern Lane, Berwick upon Tweed TD15 1AJ. We would prefer signed, hard copies of application documents, but applications can also be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will respond to all applicants as quickly as we can.

Please contact Matthew Rooke (This email address is being protected from spambots. You need JavaScript enabled to view it., 07749 412128) or Ros Lamont (This email address is being protected from spambots. You need JavaScript enabled to view it.) with any queries or for an informal discussion about the job. All enquiries and applications will be treated in the strictest confidence.

CA Northumberland

 

Hours: 21-25 hours

Salary: £20,459 to £23,166 depending on experience

Closing date: 9am on Friday, 30th November 18

Interview date: Thursday, 6th December 18

 

Citizens Advice Northumberland is looking for an experienced debt caseworker to help provide a high quality debt and money management advice service to clients from across Northumberland through telephone/digital channels and community based outreach work.

You will need to be able to demonstrate good communication skills and a commitment to the delivery of a high quality service. Ideally you will have recent and substantial experience of providing debt advice to Advice Quality Standard but we will consider offering this as a training post to an experienced generalist adviser with the relevant skills and qualities and the ability to train quickly.

The successful applicant will have strong numerical and financial skills, significant experience of using a computer based recording and monitoring system, the ability to manage his or her workload and to work to targets in a pressurised environment.

Experience in other advice areas, particularly benefits would be an advantage.

 

How to Apply

You must complete an application form. CV’s will not be considered.

To request an application pack please contact Jane Brown at This email address is being protected from spambots. You need JavaScript enabled to view it.

Or by telephone on 07384510724 alternatively, please write, enclosing an A4 stamped addressed envelope to: Jane Brown

Citizens Advice Northumberland (Ashington Office)

89-91 Station Road

Ashington

NE63 8RS

WECAN new compressed

 

10 hours per week (initially)

To include 4 hours on a Saturday

Pay rate: £9.95 per hour

 

Wecan is a registered charity supporting children and young people with additional needs aged 6 to 19 years.

We now require a Deputy Manager to co-ordinate, plan and deliver our new service for adults age 19 to 30.  Experience of working with adults with disabilities/additional needs is essential together with an NVQ Level 3 or equivalent in Health & Social Care or Supervisory Management.

For more information or to request an application pack, please contact: Hayley Armstrong, Service Manager on 07741 480188 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

CLOSING DATE FOR COMPLETED APPLICATIONS IS NOW FRIDAY 9TH NOVEMBER 2018

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