CA Northumberland

 

Salary: £21,745 to £23,166 depending on experience.

Location: South East Northumberland

Hours: up to 37 hours a week.

Closing date: 9.00am Weds 24th April

Interviews will be held on: Thursday 2nd May

 

 

Citizens Advice Northumberland offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We help with everything from money and debt issues to problems at work, housing to consumer rights. 

We are looking for an experienced Welfare Benefits Adviser who can demonstrate highly developed listening, communication and interpersonal skills necessary to handle emotional and complex situations in a way which always balances empathy with professionalism.   You will also have excellent IT and case recording abilities. 

Funding from Macmillan Cancer Support allows us to provide a welfare benefits advice service to assist people affected by cancer to help identify and claim available financial support after a diagnosis.   This advice is provided face to face in people’s homes and outreach locations, as well as over the telephone and via digital means.

 

Download the job description and person specification.

Download the application form.

Download notes for completion.