Salary: £19,622 to £20,459 per annum (pro rata) dependent on experience
Contract Type: Temporary
Hours: 30 hours per week
Closing date: 9am on 25th November 2019
Citizens Advice Northumberland offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We help with everything from money issues to problems at work, housing to consumer rights.
We are looking for an adviser with good IT skills to support clients to make and complete their new Universal Credit claim, as well as a commitment to the aims and principles of the Citizens Advice Service. You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings.
Applying for the job: