Salary: £19,622 to £20,459 per annum (pro rata) dependent on experience
Contract Type: Temporary
Hours: 22.5 hours per week
Location: Berwick, with travel around the North of the county
Closing date: 9.00am Monday 3rd February
Interview date: Monday 10th February
Citizens Advice Northumberland offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We help with everything from money issues to problems at work, housing to consumer rights.
We are looking for an adviser with good IT skills to support clients to make and complete their new Universal Credit claim, as well as a commitment to the aims and principles of the Citizens Advice Service.
You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings.
Applying for the job:
To find out more about the role and to request an application pack, contact: