Northumberland CVA is a Local Infrastructure Organisation (LIO). Usually, when we try to explain to people from outside of our organisation what that means, they tend to look a little puzzled.
We're not alone among LIOs in struggling to concisely define what we do. LIOs have always found it difficult to explain the term precisely, and even NAVCA, the national membership body for LIOs, finds it difficult to explain easily - to the point that they are currently carrying out work to demystify the term.
NAVCA describes LIOs as "the beating heart of a community's voluntary sector" and they've published an infographic to explain what that means. They're continuing their work to demystify local infrastructure further.
In the meantime, here at Northumberland CVA we're in the process of reviewing our service delivery, and so the need to clearly define the services we offer has risen right to the top of our agenda.
In an attempt to make it clearer for our service users, we've taken some of the information NAVCA has gathered, together with comments from our staff team, and we've come up with this comic strip conversation between an imaginary employee of Northumberland CVA who takes a call from an equally imaginary trustee of a local community group, who calls for information on what we do and how we can help their group.
If you'd like to know more about becoming a member of Northumberland CVA, visit our membership page, where you'll also be able to download a membership application form.